Communities
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Excellent service in the heart of West Knoxville

West Hills provides skilled nursing, Alzheimer’s and dementia care and is the premier provider of rehabilitation services in West Knoxville. The Gardens on Lake Brook also is on our campus, providing dedicated hospice services. Our trained and professional staff provides you or your loved one high-quality and compassionate care. Explore to learn more about the services and amenities we offer to serve our patients and encourage positive care.

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Communities
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Excellent service in the heart of West Knoxville

West Hills provides skilled nursing, Alzheimer’s and dementia care and is the premier provider of rehabilitation services in West Knoxville. The Gardens on Lake Brook also is on our campus, providing dedicated hospice services. Our trained and professional staff provides you or your loved one high-quality and compassionate care. Explore to learn more about the services and amenities we offer to serve our patients and encourage positive care.

WEST KNOXVILLE

6801 Middlebrook Pike
Knoxville, TN 37909
(865) 588-7661

The culture at West Hills is expanding to embrace specialized services while still providing support that meets the physical, emotional and social needs of our residents, patients and employees. With a dedicated floor for rehabilitation services and our new neighbor on campus providing compassionate hospice care, West Hills is poised to meet the growing needs of our community. Our professional team is ready to serve you.


WEST KNOXVILLE

6801 Middlebrook Pike
Knoxville, TN 37909
(865) 588-7661

The culture at West Hills is expanding to embrace specialized services while still providing support that meets the physical, emotional and social needs of our residents, patients and employees. With a dedicated floor for rehabilitation services and our new neighbor on campus providing compassionate hospice care, West Hills is poised to meet the growing needs of our community. Our professional team is ready to serve you.



Services

Services

CONTACT THE
WEST HILLS TEAM

We’re happy to answer your questions and arrange for next steps.


CONTACT THE
WEST HILLS TEAM

We’re happy to answer your questions and arrange for next steps.

Team

Ben Stiefel
Ben StiefelAdministrator
Ben StiefelAdministrator
Shirley Crum
Shirley CrumDirector of Nursing
Shirley CrumDirector of Nursing
Monica Colley
Monica ColleyDirector of Admissions
Monica ColleyDirector of Admissions
Jason Pack
Jason PackDirector of Rehabilitation Services
Jason PackDirector of Rehabilitation Services
MARY CIULLO
MARY CIULLODirector of Social Services
MARY CIULLODirector of Social Services
Dr. Deaver Shattuck
Dr. Deaver ShattuckMedical Director
Dr. Deaver ShattuckMedical Director
Ashton Watson
Ashton WatsonNurse Practitioner
Ashton WatsonNurse Practitioner
Dr. Jeffrey Hecht
Dr. Jeffrey HechtPhysiatrist
Dr. Jeffrey HechtPhysiatrist
Mathew Daugherty
Mathew DaughertyDIRECTOR OF HOUSEKEEPING
Mathew DaughertyDIRECTOR OF HOUSEKEEPING
Steve Smith
Steve SmithMaintenance Director
Steve SmithMaintenance Director
Misty Hay
Misty HayDietary Director
Misty HayDietary Director
LINDSEY WILSON
LINDSEY WILSONDIRECTOR OF ACTIVITIES
LINDSEY WILSONDIRECTOR OF ACTIVITIES

INTERESTED IN JOINING OUR TEAM?

See available positions at West Hills and other Hillcrest Healthcare communities.

Careers

Lifestyle




ENGAGEMENT LEADS TO BETTER OUTCOMES

We offer a lifestyle that focuses on whole-person care.

The lifestyle at West Hills is one enhanced by our philosophy to treat the whole person.

In addition to skilled nursing and rehabilitation services, we strive to elevate all facets of care, including nutrition, emotional support, physical well-being and engagement opportunities, to create an atmosphere that promotes health and personal satisfaction.

Our associates understand that people, especially seniors, experience loneliness, which can lead to health issues that can accelerate illness and shorten life expectancy. Every day, we aim to provide personalized and meaningful engagement opportunities for those in our care.

We provide assorted activities, giving patients and residents opportunities to interact with each other and the staff through games and crafts, exercise and more. Our physical environment fosters interaction, too, through inviting outdoor areas, living and dining spaces.

Hosting visitors is an important priority. We welcome families, volunteer groups and special lecturers.

Our food is prepared to nourish both the patient and the soul. With a Registered Dietitian (RD) overseeing menus, we provide nutritious meals with familiar dishes that our patients love.

Spirituality is fostered through multi-denominational services that are held on campus several times each week.

Feeling a sense of belonging and having social support offer many positive attributes, which is why we’re committed to delivering both to those in our care.

We want our patients to thrive in a carefree environment where they – and their family members – can rest assured that their needs are addressed and met.

We’d like to show you the West Hills lifestyle firsthand. Click LEARN MORE to schedule a visit.


Activities

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Amenities

COMFORTS OF HOME, PERSONAL CARE

An abundance of amenities offers personal touches for our patients.

Having the comforts of home with a professional and compassionate team provides emotional well-being that aids in care. We believe that life’s moments should be recognized and celebrated, and our associates strive to provide every patient with individualized options whenever possible. Patients and residents at West Hills can enjoy:

  • Wireless hotspots and flat screen televisions
  • At-your-room meal service from our anytime menus
  • Personalized food ordering in the dining room
  • Special areas for family engagement and parties
  • Regular patient outings, including shopping, movies, lunches, fishing, Dogwood Trail tours and annual holiday lights tour
  • Laundry and clothes mending services
  • Bathrooms in each room equipped with quality lighting and bathing accessories
  • Seasonal updates of outside flower beds
  • Fresh flowers and plants in indoor common areas
  • Mobile technology, including touchscreen computers for resident use
  • On-site beauty and barbershop
  • Beautiful enclosed Courtyard
  • Complimentary cable and phone services




FOOD


NUTRITION IS A BUILDING BLOCK FOR OVERALL HEALTH

At West Hills, we take pride in providing delicious and nutritious meals.

Food choices matter to people, so we offer high-quality meals, drinks and snacks with variety and personal service. Maintaining a nutritious diet contributes to overall well-being. Our food quality, sanitation, nutritional values and menus all are overseen by our professional registered dietitian team. We offer feeding assistance services, in-room ordering from our anytime menus and treats for special occasions. Dining at West Hills is both delicious and flexible.


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DIGNITY AND COMFORT FROM COMPASSIONATE PROFESSIONALS

Private care for hospice patients and their loved ones.

The Gardens on Lake Brook offers 14 private rooms in a compassionate and dignified care environment. With a family lounge, kitchen and dining area, dedicated rooms for reflection, prayer and gathering, and around-the-clock acute symptom management and visitation, we work diligently to make this difficult time of transition peaceful and comfortable.

Learn More


HOSPICE SERVICES

Contact us for more information about The Gardens on Lake Brook.

HOSPICE SERVICES

Contact us for more information about The Gardens on Lake Brook.