Every weekday at 7:30 a.m. there’s a brief video call that is offered to local healthcare workers in the Knoxville area. This call is usually no more than 10 minutes but can help direct the attitude of the attendees for the day ahead.
Leaders from Hillcrest Healthcare, including Doug Bryant, director of human resources, and Diana Fisher, director of business development, walk attendees through a non-denominational daily devotion that they’ve dubbed “Calm Before the Storm.”
“During a trying time when measures and procedures and care surrounding COVID-19 is so overpowering, it helps remind all kinds of healthcare workers from various local organization why they’ve chosen a career in healthcare and their call to serve others,” Bryant said.
Through stories, leadership topics and scriptures, this intentional time can help set the tone for the day.
Hillcrest Healthcare focuses on whole-person care for patients and residents. In addition to skilled nursing and rehabilitation services, we strive to elevate all facets of care, including nutrition, emotional support, physical well-being and engagement opportunities, to create an atmosphere that promotes health and personal satisfaction.
Part of that whole-person care is fostering spirituality through multi-denominational services. In normal times, these services are held several times each week in our communities. While we’re limiting visitors to our three communities due to COVID-19, we help our patients and residents attend worship services of their choice online.
Every day, we aim to provide personalized and meaningful engagement opportunities for those in our care, and we strive to encourage our associates and healthcare counterparts across the area as we navigate through such an unusual time.