We say it a lot, at Hillcrest Healthcare, Everyone Matters. Part of that mission includes serving the underserved and providing abundant resources to help families find ways to get their loved ones the care that they need.
April is Medicaid Awareness Month, which is a good time to acknowledge how we work with patients covered by Medicaid in all three of our communities every day and help families and loved ones walk through getting care – which can sometimes seem overwhelming and confusing.
Medicaid is the nation’s public health insurance program that is mainly for people with low income, including seniors, and can include support for those who reside in long-term nursing facilities. At Hillcrest Healthcare, 65% of our residents are insured by Medicaid.
“Among the many resources available are dedicated admissions directors and corporate liaisons who work on the front lines with patients, families, hospital case managers and insurance companies to help patients,” said Bruce DiBernardo, director of skilled operations for Hillcrest Healthcare. “They understand Medicaid coverage and processes to secure proper care and can assist families at every step to navigate the healthcare system and get their loved ones access to care.”
As we continue to emerge from the COVID-19 pandemic, our healthcare system across the country is still trying to recover to care for patients and increase staffing amid great demand. Someone needing long-term care for a loved one may not know where to begin or how to proceed in securing care – especially in an environment where so much has changed in a relatively short amount of time.
At Hillcrest Healthcare, taking care of people is a priority, and we can help you start on the path to securing long-term care, even if it is not within one of our three communities. From senior attorneys to nonprofits who specialize in senior services, we are always happy to connect you, share information and help answer the questions you have, because, after all, Everyone Matters.