Hillcrest Healthcare offers a comprehensive portfolio of services and therapies.
Skilled nursing, rehabilitation and long-term care require a wide array of expertise. Our clinical associates, experts and partners provide excellent therapies and services – many of which are specialized to the needs of our patients.
Hillcrest Healthcare offers a comprehensive portfolio of services and therapies.
Skilled nursing, rehabilitation and long-term care require a wide array of expertise. Our clinical associates, experts and partners provide excellent therapies and services – many of which are specialized to the needs of our patients.
SERVICES
Physical therapists are movement experts who treat disease, injury, debility and weakness through prescribed exercise plans, hands-on care and patient education.
Stroke Care
Fracture Management
Amputee Care and Orthotic Training
Joint Replacement
Occupational therapists use assessments and interventions to develop, recover or maintain the activities of daily living such as dressing, grooming, eating and bathing.
Stroke Care
Functional Activities of Daily Living (ADL) Training
Fracture Management
Joint Replacement
Speech-language pathologists (SLPs) work to prevent, assess, diagnose and treat speech, language, social communication, cognitive-communication and swallowing disorders.
Dysphagia and Aphasia Management
Cognitive Therapy
Feeding and Oral Therapy
Physical, occupational and speech therapists address multiple physical issues in an outpatient setting so the patient can come in for therapy and leave afterward.
In-wall Suctioning
Pleurex Drains and Chest Tubes
Oxygen Management: 10-15 Liters High Flow
Oxygen Management: 0-10 Liters
Tracheostomy (trach) care
Nebulizers
CPAP (Continuous Positive Airway Pressure)
BiPAP (Bilevel Positive Airway Pressure)
IV Fluids
IV Antibiotics
IV Medications (Select)
Total Parental Nutrition (TPN)
Port-a-cath, PICC (Peripherally Inserted Central Catheter), Midline, and CVL (Central Venous Line) Management
Dedicated Wound Care Team
Wound Vacs
Wound Care Physician
Life Vests
Holter Monitoring
Cardiac Care
Patient-controlled Analgesia (PCA) Pumps
Pain Management
Diabetic Care and Education
Isolation
Catheter Placement and Care
Bladder Training
Bladder Irrigations
24-hour Registered Nurse (RN) Coverage
Enteral Nutrition Management
Ostomy Care
Up to patient weight of 325 pounds
Patient weight greater than 325 pounds requires additional review
Sensory Room
Dementia Care
Medical Services – Physicians and Nurse Practitioners
Beauty and Barber Services
Skilled Nursing Care
Pet Therapy
X-ray Services
Laboratory Services
Behavioral Health Services
Registered Dietitian Services
Medication Management
24-hour Nursing Care
Diagnostic Services
Assistance with Activities of Daily Living
Social Services
Recreational Therapy
Restorative Nursing Program
Respite Care
Point-of-Service Dining
Hospice Care
Dental Services
Vision Services
Podiatry Services
Home Evaluations
RightTrack
Virtual Rehabilitation Platform (VRP)
VitalStim®
Ultrasound
Diathermy
E-Stim (Electrical Stimulation)
DIGNITY AND COMFORT FROM COMPASSIONATE PROFESSIONALS
Private care for hospice patients and their loved ones.
The Gardens on Lake Brook offers 14 private rooms in a compassionate and dignified care environment. With a family lounge, kitchen and dining area, dedicated rooms for reflection, prayer and gathering, and around-the-clock acute symptom management and visitation, we work diligently to make this difficult time of transition peaceful and comfortable.
Hillcrest at home
FAQ
Skilled nursing, extended care and rehabilitation offer specific services. Here are answers to commonly asked questions. If you need further assistance, please contact us.
- For short-term rehabilitation, bring comfortable clothes such as soft pants with an elastic waist, T-shirts and sturdy, rubber-soled shoes. Pack enough pants, shirts, socks and underwear, and favorite toiletries to last seven days, electronic devices and chargers. Bring glasses, hearing aids or dentures, if applicable.
- For hospice patients, your comfort is the priority. Pack a favorite blanket or cozy throw, familiar photos, electronic devices and comfortable clothing. Bring glasses, hearing aids or dentures, if applicable. Toiletries are provided.
- For extended care, a favorite blanket or bedspread can feel more like home. Pack seasonally appropriate clothing and footwear. Bring electronic devices and chargers and glasses, hearing aids and dentures, if applicable. Toiletries are provided but pack preferred ones if needed.
Hillcrest Healthcare accepts Medicare, Medicare Advantage Plans, Medicaid, private pay and most private and commercial insurance plans.
Most insurances have a benefit for skilled services. We will assist you with determining what your plan covers.
We can help you apply. Please contact us for assistance. Applicants must provide information about people in the household, sources of income, assets and more, so gather documentation. To view the application, visit https://www.tn.gov/tenncare/members-applicants/how-do-i-apply-for-tenncare.html.
We offer high-quality meals, drinks and snacks with variety and personal service. Our food quality, sanitation, nutritional values and menus are overseen by a registered dietitian team. We offer feeding assistance services, personal ordering in the dining room, in-room ordering from anytime menus and treats for special occasions.
The medical director at each community will be your attending physician. The attending physician at West Hills and Island Home is Dr. Deaver Shattuck and at Beverly Park Place, Dr. Carla Gillespie. Both doctors and a team of nurse practitioners see patients to meet acute and long-term care needs.
Medications typically are provided by the facility with some exceptions. Please contact us for more information.
We encourage pet visits. Veterinary records must show that all vaccines are up to date. If patients can take care of the pet during the visit without staff assistance, the pet is welcome.
We have private and semi-private rooms.
Every room has its own bathroom.
Hillcrest Healthcare has three communities serving the greater Knoxville area:
West Hills
6801 Middlebrook Pike
Knoxville, TN 37909
(865) 588-7661
Island Home
1758 Hillwood Drive
Knoxville, TN 37920
(865) 573-9621
Beverly Park Place
5321 Beverly Park Circle
Knoxville, TN 37918
(865) 687-1321
Visitation is from 9 a.m.-9 p.m. Currently, visitation is limited due to COVID-19. Please click here for current visitation policies.
Rates vary based on services and community. Please contact us for pricing for each community. Most insurances will cover the cost of skilled care for a short time, but extended care and other services typically are considered private pay. Resources are available to help with costs. Please contact us for more information.
Upon admission, our therapy team will evaluate each patient to create an individual treatment plan that will dictate the therapy schedule.