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Hillcrest’s programs include options for long-term care, assisted living and specialty care. We also offer hospice services, outpatient care, respite care and specialized units for memory loss and dementia.
You may click on each program for an overview of the program and factors to consider in selecting a health care provider.
Long-term care is generally appropriate when an individual needs ongoing care from nursing professionals, or significant/total assistance with daily activities such as, eating, bathing or dressing.
| Once you have decided that long-term care is appropriate, consider the following factors as you research long-term care facilities. |
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Location: Is the location near family and friends? Hillcrest has three facilities conveniently located around Knox County. |
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Financial Information: Long term care insurance, Medicaid and private payment are accepted as payment by many facilities. However, there are some facilities that do not accept Medicaid as payment for long term care. Hillcrest accepts Medicare and Medicaid, as well as many other types of payments. |
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Not-for-Profit Status: Many families are interested in health care facilities whose mission is to not make a profit but to solely be a resource to the community. Hillcrest is a not-for-profit health care organization whose mission is to provide care for seniors. |
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History and Legacy of Care: Many families prefer a stable health care organization that offers a long history of caring. Hillcrest has been within the community since 1960 and continues to expand services to the community to meet the needs of seniors. |
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Continuum of Care: “Aging in place” is a term that is used to describe how seniors may stay within one system and receive a broad spectrum of services. Hillcrest has such a continuum of care that offers assisted living, skilled care, specialty care (respiratory, ventilator, and physical rehabilitation), long-term care, outpatient physical rehabilitation services and hospice care. Hillcrest offers families peace of mind in knowing so many services are available and that unanticipated moves are less likely. |
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Dedicated, Experienced Staff: Our employees have chosen to work in long-term care and have chosen Hillcrest. |
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Staffing Levels that Exceed Government Standards: Hillcrest staffs above the state requirements. |
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In-House Pharmacy Services: Hillcrest residents have access to prescribed medications as needed. |
Assisted living is generally appropriate when an individual needs some level of assistance with bathing, dressing or the activities of daily living but does not need 24-hour nursing or medical care. The average resident of an assisted living facility simply needs reminders about their medications, meals and activities and some assistance with performing daily hygiene routines such as dressing and bathing. They enjoy the ability to have assistance when they need it coupled with the independence of going to the dining room for meals, participating in recreation of their choice, etc., along with the privacy offered by their own units.
| Once you have decided that assisted living is appropriate, consider the following factors as you research assisted living facilities. |
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Financial Considerations: Assisted living services are not covered by Medicare or Medicaid. They are covered by long term care insurance or paid privately by a resident or their family. Hillcrest has designed a more affordable alternative for assisted living. Our not-for-profit status allows for services to be delivered at the lowest possible rate to cover care. |
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Dining Services: Three meals a day and snacks, continental breakfast bars, and beverage stations, china and linen service, physician-prescribed special diets, meals planned by a licensed dietician, guest meals for families and visitors and options for early and late dining. |
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Homelike Settings: Spacious accommodations; in-suite options for phone and cable; refrigerators; furnished or unfurnished accommodations; emergency call systems; privacy suites with keyed locks; companion suites available for couples, siblings or lifelong friends; and housekeeping and linen services. |
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24-Hour Staffing: Experienced staff providing assistance from mealtime and medication reminders to assistance with bathing and dressing. |
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Enhanced Amenities Program: Amenities may include transportation arrangements, home health services, beauty or barber services, personal laundry services or pharmacy services. |
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Location: Is the location near family and friends? The support of family and friends is integral to an individual residents well being. Lakebrook Place is conveniently located on Middlebrook Pike. |
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Continuum of Care: “Aging in place” is a term that is used to describe how seniors may stay within one system and receive a broad spectrum of services. Hillcrest has such a continuum of care that offers assisted living, skilled care, specialty care (respiratory, ventilator, and physical rehabilitation), long-term care, outpatient physical rehabilitation services and hospice care. Hillcrest offers families peace of mind in knowing so many services are available. |
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Not-for-Profit Status: Many families are interested in health care facilities whose mission is to not make a profit but to solely be a resource to the community. Hillcrest is a not-for-profit health care organization whose mission is to provide care for seniors. |
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History and Legacy of Care: Many families prefer a stable health care organization that offers a long history of caring. Hillcrest has been within the community since 1960 and continues to expand services to the community to meet the needs of seniors. |
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Dedicated, Experienced Staff: Our employees have chosen to work in long-term care and have chosen Hillcrest. |
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Staffing Levels that Exceed Government Standards: Hillcrest staffs above the state requirements. |
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Comprehensive In-House Rehabilitation: Hillcrest's team of professionals are experienced with seniors and have the expertise to affect positive outcomes through physical, speech and occupational therapy. |
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In-House Pharmacy Services: Hillcrest residents have access to prescribed medications as needed. |
| Physical Rehabilitation: Inpatient physical rehabilitation services are often appropriate as a follow-up to an acute injury, surgery or illness. These types of situations may include: |
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Stroke |
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Orthopedic injury or surgery (hip or knee replacement) |
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Amputations |
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Cardiac disease |
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Cancer or cancer treatment |
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Pulmonary disease |
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Debilitation (a loss of strength and capability) |
Hillcrest offers an in-house therapy department that allows for consistent and coordinated therapy between our inpatient and short-term programs.
| Respiratory Care: Pulmonary rehabilitation and respiratory care may be indicated for persons who are: |
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Ventilator dependent after illness or trauma |
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Experiencing ongoing difficulty breathing due to chronic lung diseases which may have worsened following illness or hospitalization. |
Our team of nurses, respiratory therapists, and rehabilitation specialists work together to assess the potential of each patient, whether it is to wean from the ventilator, to regain vital functions and be cared for at home, or to live more fully within the confines of the pulmonary disease through therapeutic intervention and education.
The East Tennessee Respiratory Center offers board-certified pulmonologists and state-of-the-art respiratory care with 24-hour, on-site respiratory therapy services in addition to inpatient and outpatient rehabilitation services.
| Hospice Care: Hospice care provides: |
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Education and support |
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Services to meet the physical and emotional needs of the individual and their families and friends in the face of life-limiting illness. |
Physicians, nurses, clergy, social workers, rehabilitation and respiratory therapists, and nursing assistants work together to coordinate care and respect the dignity and wishes of the person who is facing a life-limiting illness. Our goal is to ease the passage from life with comfort and compassion and to provide support to family and loved ones. Hillcrest developed the hospice care program as part of an ongoing commitment to the community and as part of our continuum of care that recognizes the special needs of those facing life-limiting conditions.
| Once you have decided that hospice care is appropriate, consider the following factors as you research hospice facilities. |
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Financial Considerations: Specialty services may be covered by Medicare, Medicaid, and health insurance or paid for privately. Generally specific admissions criteria must be met for care to be reimbursed. Hillcrest personnel will gather information and provide a medical evaluation of candidates' conditions at no charge. |
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Location: Is the location near family and friends? The support of family and friends is integral to an individual residents well being. Hillcrest has multiple locations for specialty care. |
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Continuum of Care: “Aging in place” is a term that is used to describe how seniors may stay within one system and receive a broad spectrum of services. Hillcrest has such a continuum of care that offers assisted living, skilled care, specialty care (respiratory, ventilator, and physical rehabilitation), long-term care, outpatient physical rehabilitation services and hospice care. Hillcrest offers families peace of mind in knowing so many services are available. |
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Not-for-Profit Status: Many families are interested in health care facilities whose mission is to not make a profit but to solely be a resource to the community. Hillcrest is a not-for-profit health care organization whose mission is to provide care for seniors. |
| • |
History and Legacy of Care: Many families prefer a stable health care organization that offers a long history of caring. Hillcrest has been within the community since 1960 and continues to expand services to the community to meet the needs of seniors. |
| • |
Dedicated, Experienced Staff: Our employees have chosen to work in long-term care and have chosen Hillcrest. |
| • |
Staffing Levels that Exceed Government Standards: Hillcrest staffs above the state requirements. |
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Comprehensive In-House Rehabilitation: Hillcrest's team of professionals are experienced with seniors and have the expertise to affect positive outcomes through physical, speech and occupational therapy. |
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In-House Pharmacy Services: Hillcrest residents have access to prescribed medications as needed. |
Respite care offers the caregiver the ability to take time for themselves and to "recharge their batteries" through a break from care-giving responsibilities. Respite is a short-term stay – a few days or a few weeks – so that caregivers can take a much-deserved vacation or attend to other pressing issues.
| Respite care may include: |
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Assisted living services – Lodging; meals; housekeeping and linen services; and recreation along with assistance for the activities of daily living, such as bathing, dressing, hygiene and medication reminders. |
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Long-Term Care – 24-hour nursing needs for individuals who require more than assistance in daily activities, such as incontinence care, feeding at meals or even total care. |
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Respiratory Care – 24-hour, trained respiratory personnel and nursing staff can accommodate the needs of the ventilator resident or an individual with chronic lung disease who lives at home. |
| Once you have decided that respite care is appropriate, consider the following factors as you research respite facilities. |
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Financial Considerations: Respite services are not covered by Medicaid. They are paid privately by families. Medicare does have a hospice respite benefit. Our not-for-profit status allows for services to be delivered at a rate that covers respite care and is more affordable for the caregivers who are shouldering the responsibility of 24-hour care. |
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Location: Is the location near family and friends? The support of family and friends is integral to an individual residents well being. |
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Continuum of Care: Hillcrest's programs include assisted living, skilled care, specialty care (respiratory, ventilator and physical rehabilitation), long-term care, outpatient physical rehabilitation services and hospice care. Hillcrest offers families peace of mind in knowing so many services are available if a change in medical condition occurs. |
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Not-for-Profit Status: Many families are interested in health care facilities whose mission is to not make a profit but to solely be a resource to the community. Hillcrest is a not-for-profit health care organization whose mission is to provide care for seniors. |
| • |
History and Legacy of Care: Many families prefer a stable health care organization that offers a long history of caring. Hillcrest has been within the community since 1960 and continues to expand services to the community to meet the needs of seniors. |
| Why choose us? |
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Dedicated, Experienced Staff: Our employees have chosen to work in long-term care and have chosen Hillcrest. |
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Staffing Levels that Exceed Government Standards: Hillcrest staffs above the state requirements. |
| • |
Comprehensive In-House Rehabilitation: Hillcrest's team of professionals are experienced with seniors and have the expertise to affect positive outcomes through physical, speech and occupational therapy. |
| • |
In-House Pharmacy Services: Hillcrest residents have access to prescribed medications as needed. |
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